Frequently Annoying Questions
General Questions
I bought one of your wrapping papers and now my mom is upset with me.
I bought one of your wrapping papers and now my mom is upset with me.
Is that a question? You did voluntary buy from CRASS wrap, so this sounds like a you problem.
How can I connect with the brand?
How can I connect with the brand?
Follow us on Instagram for a big fucking dose of crass and sass.
Product Questions
How big are your wrapping papers?
How big are your wrapping papers?
Size matters, right? Our wrapping papers are 20" x 28" per sheet, and each roll comes with 5 sheets. Plenty of paper to cover your gifts—and maybe your mistakes!
Do you have any kid friendly products?
Do you have any kid friendly products?
That’s what Hallmark is for.
Billing & Shipping Questions
How long does it take for my order to process?
How long does it take for my order to process?
Ugh, so pushy. Gift wrap and ribbons are processed and shipped out within 3 business days. Cards are printed just for you, and they will be processed and shipped out within 3-5 business days.
What is your refund policy?
What is your refund policy?
*Gasp* Traitor! Jk, you have 14 days, unused and in original packaging. Click here to read our refund policy in full.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards. So punch in that card number and spend all his money.
How are shipping costs calculated?
How are shipping costs calculated?
Shipping costs are based on the weight of your order.
Do you offer international shipping?
Do you offer international shipping?
We’re just stateside for now.
Can I cancel or modify my order?
Can I cancel or modify my order?
Your order can be modified or canceled if it has not entered the shipping process. Please email backtalk@crasswrap.com as soon as possible if you need to modify or cancel your order.